Shipping

SHIPPING DETAILS

Efficiency is our priority, and most orders are dispatched within 24 hours! For swift Same Day Shipping, ensure your order is placed before 12 pm EST from Monday to Friday. Kindly note that certain restrictions may apply to international orders. Orders submitted after 12 pm EST or during weekends/holidays will be shipped the following business day. Keep an eye out for tracking information, which will be conveniently delivered in a shipping confirmation email. To track your order, click here.

FREE SHIPPING

Enjoy the convenience of free Australia Shipping on orders exceeding $120 AUD! This offer extends to all Australia States and Territories. For international customers (excluding South Africa), revel in Free International Shipping on orders surpassing $200 AUD. To qualify for these free shipping services, your order subtotal must exceed the specified amount after deducting all discounts and coupons, but before factoring in taxes and shipping fees. Please remember to select the free shipping option during checkout. Refunds of shipping costs cannot be processed if free shipping is not chosen at the time of order placement. The shipping service utilized will be determined based on the order’s total weight after packaging.

INTERNATIONAL SHIPPING

Embark on a global shopping experience with our worldwide shipping services!* International shipping charges are flat-rate, determined by the country of delivery. Estimated transit times for international orders only denote arrival time in the applicable country and exclude customs processing.

Anticipate 1-4 weeks for customs processing, excluding transit time. Depending on your country’s import laws, local duties and taxes may be applicable. These fees are separate from the shipping cost and are the buyer’s responsibility. It is crucial for buyers to be aware of their country’s import regulations and handle any local duties, taxes, and fees imposed by the importing country.

For specific shipping service requests, buyers must contact us to make necessary accommodations. Buyers are responsible for any packages lost or damaged at customs. If uncertain about shipping eligibility to a particular country, please contact customs for verification.

In the event an international order is returned to the sender for any reason, the buyer can choose to have the order reshipped at the cost of shipping or receive a refund for the product total. Original shipping costs are nonrefundable, and the buyer is responsible for covering shipping costs for order reshipment.